At National Lottery, we are committed to creating a range of products that are exciting and engaging for our players while continually improving ways to encourage everyone to play responsibly.
If you buy your Lottery tickets in retail, we ask our retail agents to “think 21” so if you get asked for ID this is a precaution to ensure we are not selling tickets to minors.
In retail stores there is a transaction limit to the amount of Scratch Cards that can be purchased. A max of 10 Scratch cards can be purchased per person.
You can also email concerns you might have to firstname.lastname@example.org and a support specialist will respond to you.