Our Opportunities
Want to spend your days dreaming up ways to provide fun and entertainment to the people of Ireland, whilst supporting a host of Good Causes? Then the National Lottery could be the place for you. We’re always looking for positive and energetic people to join us and share in our vision to make dreams come true. Check out our opportunities below.
Working with us
At the National Lottery, we put our people first by cultivating a culture and environment that allows people to be at their best! Check out the benefits and initiatives we provide to our staff.
Learning and DevelopmentWe promote a culture where you can continuously develop on a personal and professional basis. These include access to 24/7 resources such as:
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Physical Wellbeing
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Financial Wellbeing
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Work-life balance
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Mental Wellbeing
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Social Wellbeing
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Diversity is Our Priority
At The National Lottery, we promote a positive working environment where people feel valued and supported, championing diversity to build an inclusive culture. We believe that this diversity builds a stronger organisation and is in keeping with our core values of being Open, Ambitious, Reliable, and Generous. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment. We believe that our workforce should be representative of our diverse population, and we are committed to reducing barriers to enable those from marginalised communities access our opportunities. Please let us know if you require any reasonable accommodations for the application process and we will do our utmost to accommodate you. You can contact us at reasonableaccommodation@lottery.ie.
As part of putting our people first, we are proud to have achieved the Silver Investors in Diversity Award by the Irish Centre for Diversity. As part of this, we would like to share these key People policies to inform our candidates on how we work inclusively in the National Lottery.
| Meet our people |
Emmet Tannam and Helen Gaffney | Draw Operations Officer
Our role in the Draw Operations team is to carry out draw based games and to ensure they adhere to all procedures set by The Regulator of The National Lottery. We are responsible for the day-to-day management of all draw equipment and maintenance. We ensure compliance for testing of draw equipment and are responsible for the management of all company draw related records. We are also currently assisting with the ongoing development and improvement of electronic draw control processes. The role is extremely enjoyable and exciting due to the wide-ranging nature of tasks, responsibilities, and varied working hours, not only in HQ but offsite locations.
Camilla Eugenie Schweinle dos Santos | Contact Centre Agent
I used to be one of the people out there dreaming about winning the Lotto, now I am part of the team that makes dreams come true. Our contact centre team is the voice of the National Lottery. On a daily basis we help customers and retailers with their queries. On calls or through emails, wherever it comes from, whatever the issue is, we tackle it with the best of our knowledge in order to make sure everything runs smoothly. The best thing about my job is that I learn new things every day and I get to develop myself by overcoming new challenges – which is very fulfilling from a personal perspective. No doubt, the most rewarding part of our job is talking to winners on the phone! I get to congratulate them and advise them on how they can claim their prize – something that I am very happy to be a part of.
Ronald Bouman | Senior Service Delivery Manager
My job involves managing a variety of activities across the Technology department and Vendor Management Office to ensure compliance and enable the delivery of outstanding services to the National Lottery. I do this by facilitating the processes and policies for procurement of products and services, asset lifecycle management, and contract lifecycle management. I am also responsible for the implementation and management of an IT Asset Register, a Contract Lifecycle Management platform, and a complete ITIL (Information Technology Infrastructure Library) framework with all 34 practices. In our team, we are also responsible for the management of suppliers and technology delivery to the wider business, reporting on performance and progress to the Senior Leadership Team. Working for the National Lottery is a unique experience and brings unique challenges and allows me to apply all my skills and knowledge I have accumulated over the span of my professional career.
Fran Whearty | Senior Communications Executive
I am regularly told that I have the best job in Ireland! Part of my role involves the story telling of everything that is good about the National Lottery. Every day, the National Lottery transforms people’s lives in the form of life-changing prizes, but we also help to transform the lives of those in our communities through the hundreds of millions of Euros our players raise each year for the Good Causes Fund. We have the glamour of travelling all over the country, meeting with our big winning retailers, and helping them to pop open some fizz while announcing Ireland’s latest big lottery win in front of Ireland’s national media. Without doubt, the most rewarding part of our job is meeting with winners and being part of their truly life-altering journey that is associated with a big lottery win. Whether the win is worth €175 million or even €20,000 – that player’s journey to Lotto HQ to collect their prize will be a day they will remember forever!
Barry Hingston | Data Protection Officer
I joined the National Lottery as the Data Protection Officer (DPO) in 2018, just before GDPR came into force. As DPO, I am required to represent all individuals whose personal data is processed by the Lottery – employees, online players, retail agents, members of the public. I’m involved in many aspects of the business from the assessment of third party service providers, to contract approval, to sign-off on internal IT projects. The DPO is an independent officer, but I am part of the Legal & Regulatory team. I work with every department in the Lottery and find all colleagues to be genuine, professional, and generous with their time. The National Lottery is an interesting and fun place to work and I am personally gratified by knowing that our work has raised over €6 billion for Good Causes since 1987.
Huan Yu | Data Scientist
The Business Intelligence team plays a key role in helping our organisation make sound decisions. I work as a data scientist closely with business stakeholders to understand their goals and determine how data can be used to achieve them. We are involved in nearly every area of our business, from game design, prize claims, and sales performance to retailer compliance and player protection. We analyse data, design data modelling processes, and create algorithms to extract insightful and actional recommendations to be shared with colleagues for their business needs. My team is full of smart and kind people, and I find that the roles in the Business Intelligence team are very exciting, enjoyable and dynamic.
Guilherme Sobreira da Silva | Lead Business Applications Developer
Our team in National Lottery is responsible for developing new business applications using low-code technologies such as, but not limited to, Oracle APEX and Microsoft Power Platform. I am responsible for leading the delivery of these applications, partnering with the business users to define the best approaches, engaging with internal and external application developers to design and build the best solution, and getting my hands dirty between development and testing tasks. The most rewarding part of my work is being able to see how the process automation using apps can help National Lottery business thrive.
Susan Lawson | Responsible Play Manager
I have a passion for Player Protection that has grown over many years. Having worked in the online gambling industry for over 20 years, I’ve seen and been a part of many changes. Player Protection has become more important to online businesses, not just for the welfare of the player but also for business sustainability. To educate myself in this area, I have studied addiction, counselling and psychotherapy, gambling behaviours, and harm. This has helped me to understand gambling behaviours and risk, enabling me to work with our data scientists to build systems that can identify risk at an early point so we can engage with players to nudge them to stay in a safe zone onsite. I love my role in the National Lottery and for the past 3.5 years that I’ve been doing it, I’ve learned that Player Protection is at the heart of everything the National Lottery does. I take comfort knowing that our business model embraces safer play, and our products are designed to be safe.
Location, location, location
Prime location in the center of Dublin, with lots of transport links and travel options
Bus, Luas, Train and DART
The Luas Red Line stops on lower Abbey Street, just down the street from the Lottery HQ. There are several bus stops right outside the building at Lower Abbey Street (and O’Connell St. is just around the corner) Tara Street and Connolly train stations are just a stones’ throw away. The Dart is also an option to land you at Abbey Street.
Car Parking
Both Q-Park ‘The Spire’ and ParkRite ‘Irish Life Car Park’ (public paid car parks) are nearby and offer discounts on pre-paid / bookings.
On your bike
Many employees choose to cycle to work and we encourage our staff to walk or cycle to work where possible to reduce their commuter footprint. We offer a Cycle to Work scheme for all staff. We have 2 locked bike sheds in the underground public carpark, with ample parking for bikes. Dublin City Council run a bike rental scheme – DublinBikes which has bikes to rent from 5am to 12.30am daily and bikes can be returned 24/7.
