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General FAQs

Browse frequently asked questions about our games, payments, and more.

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How to claim a prize

Did you win a prize? See here for information about submitting your prize claim

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Mobile app info

Explore answers to common issues related to our Mobile App.

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Scheduled Play FAQs

Learn how to set up and manage scheduled play for your favourite lottery games.

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E-payments FAQs

Learn about our e-payment process for transferring prize amounts directly to your bank card.

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EuroDreams FAQs

Discover answers to common questions about the EuroDreams game and its prizes.

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The National Lottery games on this website are promoted by Premier Lotteries Ireland Designated Activity Company under licence issued by the Minister for Public Expenditure and Reform in accordance with the National Lottery Act 2013. Find out more