The National Lottery has been made aware of a fake email which is currently in circulation.
The email attempts to mimic a ticket confirmation message from the National Lottery, and asks recipients to download recently played tickets.
A link is provided which, when opened, automatically downloads a zip folder to the user’s device. The zip folder contains a file(s) which will cause harm to the user’s device if opened. If you have clicked on the link, please delete the attachment.
How will I know a fake email from a genuine email from the National Lottery?
- The National Lottery will always send service emails from email@example.com, so please check the email address from which it is sent. If it looks suspicious DO NOT open any links or attachments provided in the email.
- The National Lottery will never request a user to download recently played tickets, as all tickets are securely stored in a player’s online account.
Example of the fake email in circulation
For more information please read our Internet Safety page. If you receive any emails relating to The National Lottery which you feel may be fake, please email firstname.lastname@example.org or call 1890 244 344 or 01-8891000.