Are online games or draws playing too large a part in your life? Our take a break feature onsite gives you the option of blocking yourself from your account for a minimum of one month up to 5 years or you can choose a permanent closure.
You can choose to take a break from your National Lottery account for minimum of one month up to 5 years.
If you decide to do this, your account will be closed and inaccessible for the period you select. Additionally, we will not send you any messages, or marketing notifications.
You can choose to permanently exclude from your National Lottery account. If you decide to do this, your account will be closed and will be permanently inaccessible. You will be prevented from ever holding an account with the National Lottery. We will not send you any messages, or marketing notifications.
If you feel you are spending too much time or money on the site, take a break.
If you have funds in your account at the time of closure we will return the balance to you by cheque.
Your account will remain closed until you decide to reopen it. If you decide to reopen your account you will need to contact Customer support, they will take you through the process of reopening your account. This may include a chat with our player protection team.
Do you need a break?
If you are spending too much time or money onsite.
Or call Customer Services Team on 01-8891000 and they will assist you. Their opening hours are Monday to Sunday from 8am to 8pm.
If you're worried about yourself or someone you know there is a variety of tools and support available.
Visit Problem Gambling Ireland or call them for support on 089 241 5401
Visit Gamblers Anonymous or call them for support on 01 872 1133
The Rutland Centre Support Helpline, Concerned about your play or spend? For free, independent and professional help call: 1800 446 677 (9am to 11pm);
or visit: www.responsibleplay.ie
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