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What is a cookie?
A cookie is a simple text file that is stored on your computer, or mobile device, by a website’s server and only that server will be able to retrieve, or read, the contents of that cookie. Each cookie is unique to your web browser. It will usually contain some anonymous information such as a unique identifier and the site/app name and some digits and numbers. Cookies can either be session (which are stored temporarily during a browsing session and are deleted from the user’s device when the browser is closed) or persistent (which are saved on your computer for a fixed period and are not deleted when the browser is closed and are used to manage return visits).
We use the following types of cookies:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
They are also used by our Player Protection team to assist in our obligation to prevent problem gaming in line with our Licence and Participants’ Code of Practice, which is approved by our statutory regulator, the Regulator of the National Lottery.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.
These cookies are required in order to use the Webchat or HR Manager functions of our website. No information is gathered or stored unless you interact with these features.
These cookies allow us to monitor traffic sources so we can identify where and how users enter our site. They help us to know which advertising attracts certain visitors and see how visitors move around the site.
Targeting Cookies are used by our Player Protection team to assist in our obligation to prevent problem gaming in line with our Licence and Participants’ Code of Practice, which is approved by our statutory regulator, the Regulator of the National Lottery.
Because Targeting Cookies also track the effect of our advertising, you can disable them at any time (we keep our default settings under regular review to reflect emerging law and guidance in this area). If you choose to disable these cookies, we will still use Necessary Cookies as outlined above.
Third Party cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
They do not directly store personal data, but (are based on uniquely identifying) act to uniquely identify your browser and internet device. We do not use these cookies for compliance purposes so they are inactive by default and you can activate them at any time. If you do not allow these cookies, you will experience less targeted advertising.
Cookies we use
You can find more information about the individual cookies we use and the purposes for which we use them in the drop-down menu below: