Prize Claims Period Extended

National Lottery Prize Claims Period Extended

National Lottery calling on lucky winners to hold on to tickets as it extends prize claims period

The National Lottery has extended the period of time that lucky winners can collect prizes on all draws and certain scratch card games in order to encourage people to stay at home and not require them to make any unnecessary journeys during the current public health emergency.

This means that any lucky winners of Lotto and Lotto Plus, Lotto 54321, Euromillions and Euromillions Plus, Telly Bingo, Daily Millions and Daily Millions Plus draws from 9th January 2020 until draws in the week 5th July 2020 will have an extra three months in which they can claim their prize. The prize claims extension applies to winners who purchased their tickets in-store, online at www.lottery.ie and via the National Lottery App.

Changes will also apply to scratch card games that were due to expire in April.  Winners of prizes on the following  scratch card games, Crossword Doubler, Crossword Plus, Diamond Bingo Doubler, Bingo Times 10, Congratulations,  Hampers Sweets & Treats Christmas Countdown, and Merry Money, will now have until the 1st August to collect their prizes.

Prizes can be collected in the usual way from National Lottery retail agents, at An Post Claim Centres and at Lottery HQ by appointment only. The National Lottery asks all players to keep tickets safe, to continue to heed the advice of Government and practice social and physical distancing if they are collecting prizes in store.

 

FAQs

What is the reason for extending the period of time in which players can collect prizes?

The National Lottery has extended the period of time that lucky winners can collect prizes on all draws and certain scratch card games in order to encourage people to stay at home and not require them to make any unnecessary journeys during the current public health emergency.

What games are affected?

Lucky winners of draw-based games (Lotto and Lotto Plus, Lotto 54321, Euromillions and Euromillions Plus, Telly Bingo, Daily Millions and Daily Millions Plus) from 9th January 2020 until the week of 5th July will now have an extra three months to claim their prizes.

The prize claim extension will also apply to scratch card games that were due to expire in April. Winners of prizes on the following scratch card games, Crossword Doubler, Crossword Plus, Diamond Bingo Doubler, Bingo Times 10, Congratulations, Hampers Sweets & Treats Christmas Countdown, and Merry Money, will now have until the 1st August to collect their prizes.

What do I need to do?

The National Lottery asks all players to keep tickets safe, and to continue to heed the advice of Government and practise social and physical distancing if they are collecting prizes in store.

How can I collect my prize?

Prizes can be collected in the usual way from National Lottery retail agents, at An Post Claim Centres and at Lottery HQ by appointment only.

Can large prizes still be claimed at National Lottery headquarters?

All prizes over €15,000 can be claimed at the National Lottery HQ by calling 1800 666 222 or emailing customer.services@lottery.ie to make an appointment for a time after the restrictions have been lifted.

How do I claim my National Lottery prize (below €15,000)?

As per our usual claims process, prizes up to and including €100 may be claimed at any National Lottery agent store across the country. Agents may pay higher prizes (up to and including €2,500) at their discretion. An Post Prize Claim Centres guarantee payment of prizes less than €15,000.

Does this same claims process apply to online winners?

Players who have registered with an online account and choose to play through our website www.lottery.ie or on the app can claim their prizes in the following ways:

Prize amounts from €1 - €99 will automatically be transferred to your online wallet. You may withdraw any unused funds at any time by logging in and selecting 'My Account' followed by 'Withdraw' and the specified amount will be issued by cheque, stamped “Account Payee Only”, to the address specified in your Player Account.

For prize amounts from €100 up to €500, a cheque will automatically be sent by post to your registered address.

If you win a prize from €501 up to €9,999, you will be contacted by the National Lottery who will verify your age and identification details and send out a Claim Form for completion before a cheque is issued.

For prizes of €10,000 and above, you must present yourself at National Lottery HQ where your age and identification details will be verified before a cheque is issued. However, you will need to wait until the National Lottery HQ re-opens once the public health crisis is over and the restrictions have been lifted.

What about scratch card winners?

We ask any winner of a prize above €15,000 on any of our 21 scratch card games currently on sale in retail outlets to verify your winning card by contacting the prize claims team. Please note that the prize cannot be processed until current restrictions are lifted so please keep winning tickets safely.

Where can I find details of unclaimed prizes?

Refer to the full list of unclaimed prizes on our Draw Based Games in excess of €15,000.