ID Verification For Responsible Play

To complete the process click on the button below to verify your identity.

What to expect?

To complete the verification process, complete this simple form and upload a copy of your government-issued photographic ID, i.e. a passport or driver's licence. Our online support team will then review your submission. If all is in order, your account will be verified. Should there be an issue with your submission, our online support team will get in touch with you to assist you.

After you upload your ID and it has been reviewed, the file is deleted.

Benefits of verifying your ID

Claim prizes quicker

You will be able to process claims quickly and easily for any prize won while playing online either through the National Lottery app or at

Better customer care

The online support team will be better able to process any queries made to the National Lottery by players that have already verified their ID.

Prevention of underage play

Every effort is made on the behalf of the National Lottery to ensure that all players meet legal requirements in order to play including being of legal age. ID verification is another step to ensure that all players are aged 18 or over and therefore eligible to play.

Reduce security threats

To minimise the risk of 3rd parties gaining access to our player's account, ID verification is another step in increased security and awareness when playing online.